Privacy policy
This policy explains how fuzzy-gains collects, uses, and safeguards personal information when providing rental guidance services in the United Kingdom.
Information we collect
We collect contact information you send to us by email, along with rental details such as property addresses, lease drafts, and relocation timelines. We may also store notes from advisory calls to provide consistent guidance.
How we use your information
Information is used to deliver advisory services, clarify tenancy obligations, and share summaries of recommendations. We only use your data for service delivery and internal quality review.
We do not sell personal data or use it for unrelated marketing activity.
Data retention
We retain advisory records for up to three years to support repeat engagements and respond to follow-up questions. You may request deletion earlier where lawful.
Sharing and security
We only share information with trusted service partners when required to deliver your advisory engagement. All data is stored using secure access controls.
Contact for privacy enquiries
Email [email protected] to request access, corrections, or deletion of your data.